Dedicated Manager

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Topic: Consultancy

“Burningness” and growing outside-in beliefs: five ways to give customers what they really want

Speak directly to customers and don’t ignore inconvenient truths – how organisations can be more customer-centric

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Topic: Crisis Management

How to fight fires with critical command decision making

Assistant chief fire officer Richard Stanton CMgr shares how decision making under intense pressure can in fact be taught

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Topic: Employee Engagement

Employer or employee – who’s responsible for value creation?

Both employers and employees play their part in increasing the value of the organisation, explains Taranjeet Singh CMgr CCMI

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11m
Topic: Workplace Culture

How senior leaders can transform culture – and refresh and re-energise their workforce

In the first in a series of articles on transforming organisational culture, we focus on how senior leaders can drive change

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Topic: Employment Landscape

Resolving the great WFH vs office debate

As the hybrid work revolution turns four, is this the last battle of the return-to-work war?

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Topic: Employment Landscape

Emergency healthcare in crisis: how managers can help services back to their feet

The ongoing decline of the UK’s emergency healthcare provision may leave its managers feeling powerless – here’s how to help

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12m
Topic: Governance

How to build a business that’s smarter than you: lessons from five transformative leaders

Truly great leaders don’t try to do it all alone. Here’s how five leaders transformed their organisations…

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Topic: Change Management

“You can never tell what’s around the corner”: Here’s how to nail succession planning

Recruiting a successor is no easy task — who should take over, and when? Here’s how to navigate this process successfully…

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Topic: Mental Health and Wellbeing

Wellbeing: How to help your team attain it — and maintain it

Wellbeing at work is a manager’s responsibility – here’s a set of daily practices you can encourage your team to try in 2024

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Topic: Socio-economic

CMI Volunteer of the Year 2023: “It’s a chance for you to grow as a person”

Kirsty Watson CMgr FCMI has been volunteering since she was 14. She says helping other people is more important than ever

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