Difficult conversations
What if a colleague has an alcohol problem…?
Managers need to develop a culture where people can spot who is struggling and know how to respond
Bullying: What to do if the bully is your boss?
The protocol won’t work if the bully is part of the safe space. Two conflict specialists offer their insights and advice
RIP mediocre managers
Everything is harder when you manage a remote team. Get these seven things right to raise your hybrid working game
My experiences of managing colleagues with poor mental health
I’ve managed teams previously who have gone through periods of poor mental health. Here’s what I’ve learned
Difficult conversations and self-development in the new lockdown
Many =will find their working and professional circumstances altered. Here’s how to turn obstacles into opportunities
The right way to implement a company-wide pay cut
With so many businesses forced to consider cutting pay, how do you implement in a way that keeps staff onside
The art of Negotiation
How to strike a balance between your needs and those of your stakeholders.
How to have an effective – even courageous – conversation in the age of zoom
Interrupting and being impatient are deadly sins. Above all, try to listen with intent
Career Planning
The importance of taking control of your career and accepting responsibility for your own career progression
Handling Difficult Conversations
Handling Difficult Conversations From time to time all managers will face conversations which they anticipate will be difficult and