Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2072 entries found
Topic: Difficult Conversations

Can we have a virtual word?

How to effectively and successfully manage difficult conversations in a virtual environment.

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Topic: Workplace Culture

“Good people don’t make a fuss, they just leave”

How to spot when your best employees are thinking of leaving – and encourage them to stay

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Topic: Mental Health and Wellbeing

Four ways to improve psychological safety at work

Raise awareness, create support groups, promote health and banish blame – some proven ways to help your people feel secure in

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Topic: Personal Development

“Lack of vision, increasing debt, inconsistent approaches”

How Ricky Massey CMgr FCMI tackles failing schools – and his lessons for other leaders

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Topic: Workplace Culture

Anthro-Vision: Using anthropology to understand business behaviours

By using anthropology to understand how people act, managers and leaders can gain a clearer perspective on the world of work

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Topic: Personal Development

How do I overcome a lack of experience? – Advice from the experts

Deanna Oppenheimer gives her advice to a manager whose lack of experience is knocking their confidence

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Topic: Personal Development

The three therapy skills that all managers need to master

Many therapists are studying management skills as part of their training. But what can managers learn from therapists?

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Topic: Productivity

International Consultancy

Hints and tips for moving into International Consultancy.

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Topic: Mental Health and Wellbeing

5 techniques to support a grieving team member

What’s the best way to approach it? One leader shares the approaches she wishes her manager had known

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Topic: Personal Development

“It’s not enough to be a polished professional”

When his client said he was having sleepless nights, Chartered Management consultant John Tibble was worried. But he needn’t

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Topic: Personal Development

“Now I understand why my approach works”

The Chartered Manager process enabled Helen Rogers to understand why her approach to management worked – and sometimes didn’t

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Topic: Personal Development

Why your biases may be biased: intersectionality explained

If you dig into your data, your efforts to tackle bias might not be as successful as you think

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.