Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2072 entries found
Topic: Trust

Can AI take on the role of decision-makers?

Currently, we don’t trust AI to make all of our decisions. What will it take to shift the AI trust gap?

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CMI Highlights – 11 September

New CMI research reveals Management and Leadership is not a top priority for UK MPs, and more

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Topic: Personal Development

CMI’s Next Top Models (for effective decisions)

Explore some of the key models, theories and techniques to make your decision making more effective

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Topic: Equality and Diversity

How to stop bias affecting your decision making

Want to know how to reduce your biases when decision-making? Try these five steps

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Topic: Crisis Management

The high-risk environment is here to stay: five steps to better decision making

All executive decisions involve risk, today more than ever. These five steps will help you to manage them effectively

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Five strategies to get repeat business from customers (and clients)

Share these tips for converting one-time purchasers into repeat customers with your clients, and they’ll keep coming back too

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Topic: Crisis Management

The anatomy of a big decision

“It was the biggest decision of my life.” We dissect two managers’ most critical decisions

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Topic: Change Management

Should you honour the decisions of previous leadership?

Faced with the choice of making your mark or sticking with the status quo – what is a manager to do?

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Topic: Managing Conflict

Data-driven decision making: The benefits and added value

Unravel the intriguing parallels between historical naval strategy and modern-day data-driven decision-making.

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CMI Highlights – 23 August

Discover a new Chartered qualification and the CMI Partner Awards shortlisters, plus fresh insights on driving delivery

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Topic: Productivity

How to achieve a flow state of mind

What does it mean to be “in flow” and how can it benefit managers?

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Topic: Employment Landscape

This is the leadership style of the future

With the growing focus on net zero and sustainability, these five core qualities should be key to your leadership style

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.