Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2065 entries found
Topic: Governance

How one manager “loved” a struggling school back to life

After inheriting a “shambolic” school in debt, this headteacher soon questioned if she’d bitten off more than she could chew

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Topic: Workplace Culture

Managing Insecurity Report – The Role of Good Management

Learn more about managers and insecure work in this research report into secure work.

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Applied Creative Innovation: Transform your business, retain creativity

Explore the simple principles of an effective, repeatable method for generating ideas.

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How to help clients become more customer-centric

Customer-centric businesses grow up to nine times faster than other organisations. Here’s what customer-centricity means for

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Topic: Governance

Managing yourself – Leadership lessons from horses and sport

Learn from other disciplines to help develop and become authentic leaders.

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CMI Highlights – 1 November

The huge impact of CMI’s Better Managed Britain campaign and how managers can support themselves and their staff

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Topic: Support and Wellbeing

How to support your staff with caring responsibilities

Three in five people in the UK will care for someone at some point in their lives. Here’s what managers need to consider

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The Leading Issue with Fiona Dawson

CMI CEO Ann Franke OBE is joined by CMI President, Fiona Dawson CBE and Retired Global President for Mars Foods.

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Topic: Support and Wellbeing

Why is everyone so busy, and what can managers do about it?

Post-pandemic ‘busy-ness’ can be a serious problem. Here’s how to stop your team being overloaded, overwhelmed and over it

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Topic: Mental Health and Wellbeing

Is your business guilty of wellbeing washing?

Here’s how to ensure that your wellbeing policy is truly addressing the needs of employees

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Topic: Communication

My management secret? Relationships matter

CMgr of the year nominee Heather West’s experiences in the care sector have undoubtedly shaped her glowing career

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Topic: Support and Wellbeing

Mindful Command: Zen wisdom from the Royal Navy

Navy commander Sally-Anne Airey’s encounter with a zen master led to a novel concept that could transform the way you lead

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.