Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2060 entries found
Topic: Employee Engagement

What is ‘purpose’? Six steps to lead your organisation to higher ground

Alison Taylor’s new book will give you a fresh perspective on purpose – and how to get the best from your team

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Topic: Productivity

Top of the class: How better management boosts education

Head teacher Andrew Martin CMgr FCMI explores the difference that quality leadership can make to the education sector

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Topic: Employment Landscape

Resolving the great WFH vs office debate

As the hybrid work revolution turns four, is this the last battle of the return-to-work war?

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Topic: Productivity

Rethinking leadership amidst global crises

Rapid growth has driven a global sustainability crisis but how do we rethink leadership with sustainability at the centre?

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Topic: Employment Landscape

Providing security: how to give insecure workers a firmer foundation

Managers may feel they lack the resources, power and support to help support insecure workers. Here are seven practical tips

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Topic: Productivity

Management and leadership in local government report

CMI has partnered with the Social Market Foundation to examine the state of leadership & management in local government.

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Topic:

Childcare Entitlements and Support in the Workplace

Discover insights on government childcare entitlements and workplace support from a recent CMI panel survey

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Topic:

CMI Highlights – 17 January

In our first update of 2024, we share how to invigorate your return to work – and the year ahead

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Topic: Consultancy

Six steps to help your clients boost customer satisfaction

In 2024, organisations must prioritise customer satisfaction. Here’s how to help your clients keep their customers happy

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Topic: Personal Development

The power of delegation (and why it’s so hard to hand over)

Learn how to delegate tasks to your team effectively in this delegation deep dive

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Topic: Difficult Conversations

Ethical dilemmas: How do I distinguish right from wrong – and act accordingly? Advice from the experts

All managers and leaders will face ethical dilemmas in their work. Here, three managers share their top tips

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Topic: Employment Landscape

Emergency healthcare in crisis: how managers can help services back to their feet

The ongoing decline of the UK’s emergency healthcare provision may leave its managers feeling powerless – here’s how to help

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.