Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2072 entries found
Topic: Consultancy

“Burningness” and growing outside-in beliefs: five ways to give customers what they really want

Speak directly to customers and don’t ignore inconvenient truths – how organisations can be more customer-centric

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Topic: Apprenticeships

Apprenticeships are important – here are five ways they could be better

From flexibility to future-readiness, here’s what an expert panel at a recent CMI event had to say about apprenticeships

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Topic: Crisis Management

How to fight fires with critical command decision making

Assistant chief fire officer Richard Stanton CMgr shares how decision making under intense pressure can in fact be taught

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Topic: Apprenticeships

Booster jab! How better management is invigorating healthcare

An Executive Master’s course is giving doctors the management and leadership skills to drive their organisations forward

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Topic: Apprenticeships

“My management apprenticeship helped me get a job as a CEO”

Looking to skill up? Discover how a management apprenticeship can give your career a boost

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Topic: Trust

Building trust: Elevating wellbeing and inclusion

It’s time to delve into the core of transformative leadership — trustworthiness.

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Topic: Employee Engagement

Employer or employee – who’s responsible for value creation?

Both employers and employees play their part in increasing the value of the organisation, explains Taranjeet Singh CMgr CCMI

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Topic: Apprenticeships

Apprentices, this is how to ace your End Point Assessment exam

Dr Neel Sharma recently completed his End Point Assessment with Distinction. Here, he shares his winning tips

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Topic: Productivity

Your pathway to authentic leadership

Being authentic can boost your team’s performance — find out how in this infographic

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Topic:

CMI Highlights – 31 January

Banging the drum for great management everywhere, from the school corridor to the hybrid team.

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Topic: Workplace Culture

How senior leaders can transform culture – and refresh and re-energise their workforce

In the first in a series of articles on transforming organisational culture, we focus on how senior leaders can drive change

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Topic: Productivity

Authenticity at work boosts team performance

Want to optimise your team’s performance? New research shows it’s not just leaders that need to be authentic

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.