Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2023 entries found
Topic: Personal Development

Are We Seeing the End of Appraisals?

Accenture Has Officially Joined the Likes of Microsoft and Gap in Ditching the “Bell Curve” Process of Rating Its Employees.

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Topic: Personal Development

Adapting your management skills to suit different roles

Major Oli Morgan has managed in a wealth of different environments. He exclusively tells insights how he adapts his methods.

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Topic: Difficult Conversations

Three Proven Techniques for Managing Difficult Conversations

Research Shows That Brits Are Not Used To Dealing With Difficult Conversations

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Topic: Difficult Conversations

The best strategies for difficult workplace conversations

CMI’s own Petra Wilton says managers need to remember to T.A.L.K. when approaching that worrying difficult conversation

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Topic: Employability

Employers need older workers to fill skills gap

Ageing population and a decline in the number of young people leaving education, firms will need to look to the over-50’s.

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Topic: Productivity

How Employees Go From Engaged to Disenchanted in 5 Steps

A fully engaged employee can help drive a business forward, but when bad management starts to turn workers against the compan

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Topic: Productivity

The 5 Greatest Examples of Change Management in Business History

The need for decisiveness and communication, the inevitable disruption, and why you’ll probably need to break down ‘old ways’

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Topic: Productivity

Meet Britain’s Most Highly Motivated Companies

New Research From CMI Reveals How Much Giving Ownership to Employees Can Improve Business and Individual Performance

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Topic: Productivity

How to ensure workforce training delivers for your enterprise

Setting staff up with a personal development plan is all well and good but you have to create a system that makes it work.

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Topic: Employment Landscape

A definitive guide to poaching staff for bosses and employees

It is a dangerous misconception that swooping on staffers at rival organisations has no legal consequences.

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Topic: Employability

Hidden heroes

Best talent is often hidden out of sight or sitting quietly on the sidelines. Best managers have a knack for spotting these

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Topic: Employability

CMI Research mapping management excellence

CMI conducted a survey of 535 Chartered Managers to explore the impact of becoming Chartered

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.