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How should managers combat resistance to EDI? The CMI community reacts

Written by Dave Waller Tuesday 08 April 2025
Equality, diversity and inclusion initiatives have come in for criticism lately. We asked the CMI community how to ensure organisations remain open and fair. Here’s what you had to say…
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It’s still less than a year since we released our report Walking the Walk? Managers, inclusivity and organisational success. In that research, we found that effective leadership plays a critical role in making workplaces diverse and inclusive. For example, we found that having properly trained, supportive managers is more important than specific equality, diversity and inclusion (EDI) programmes

Much has changed with EDI in the ensuing months. Many organisations are now scaling back their EDI commitments or abandoning them all together, because of the need to tighten their belts. EDI has also become a polarising touchpoint in the broader “culture wars”.

As we see it, making workplaces more diverse and inclusive is a sure-fire way to improve the working lives of millions of people – whether that’s by tackling the gender pay gap or improving career progression for under-represented groups. So, we put the issue to the CMI community, running a LinkedIn poll to ask how managers can retain an active commitment to EDI. Here’s what you said…

It’s about leadership

Our poll received 638 votes. And the strong consensus was in line with our research – that effective leadership is absolutely key. Sixty-seven per cent of respondents said the solution lay in setting a good example from the top, compared to 25% who voted for considering wider company culture. Meanwhile, only 6% argued for a more technocratic approach: harnessing data to identify resistance to EDI measures.  

The topic also sparked some healthy debate in the comments, with many reinforcing the idea that proper leadership is required and that success lies in bringing people fully on board with any changes, rather than imposing broad-brush initiatives or punitive measures, or reducing EDI to a tick-box exercise. 

“Setting good examples from the top is equally crucial,” said Pete Rai, a programme consultant in telecoms. “Leaders who prioritise EDI influence company-wide culture.”

Get involved

We regularly speak to the CMI community about management and leadership issues – keep your eyes peeled for more of our polls to get involved with!

Go to LinkedIn

 

Walk the walk

Yet there was plenty of nuance within that position. Some stressed the need for authenticity. 

“Only leaders that truly understand and believe in diversity and inclusion will land it in their workplace, because it’s cultural,” said Paul Driver, an operational leader in the building materials supply industry. “It’s much harder to land anything you don’t wholly believe in.”

Katie Raithby-Veall, operations lead at Human Alchemy, urged managers to resist preaching the gospel of EDI and to “flip the conversation on to the positives and proactivity, rather than just negatives and reactivity to problems and complaints”. 

Managers must reframe the conversation: EDI isn’t a ‘nice-to-have’ but a business imperative

Several commenters emphasised the value in remembering why we may want organisations to be more diverse and inclusive in the first place. 

Tony Muers, a project manager at Balfour Beatty, recommended a “must-read” book, Rebel Ideas by Matthew Syed, which “brilliantly explores how cognitive diversity drives innovation, problem-solving and better decision-making”. 

Keep reading: why it’s important to remember merit

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