A Professional Negotiator’s Guide to Resolving Conflict
Written by Ian Wylie Monday 02 September 2019What kind of difficult conversations are you grappling with or putting off? Let’s say you’re biding your time because you need to negotiate a particular outcome. Your ability to negotiate with your bosses, stakeholders, clients and co-workers may determine whether your career flies high or falls flat. It’s a measure of your personal effectiveness, according to CMI’s Professional Standards and Competency Framework.
Even though we’ve all been negotiating since we could talk – “Just five more minutes?” or “Next round’s on me if you’ll stay for one more…” – there’s a good chance we’re still making some elementary mistakes. Here’s what negotiation experts say we should be doing.
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