Operations Manager

Level 5 Apprenticeship

Operations Managers will be responsible for leading and managing their operational function which includes accountability for developing team members, managing projects, planning, and reviewing workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Operations Managers are found in small, medium, large, and multinational organisations in private, public and third sectors across all areas of the economy.

The Level 5 Operations Manager Apprenticeship delivers a professional pathway for future development with eligibility for Foundation Chartered Manager (fCMgr) or Chartered Manager (CMgr) status.

  • Qualification level: Level 5
  • Typical Entry requirements: 5 GCSEs at grade C or higher
  • Duration: 24 - 30 months
  • Professional registration links: Member of CMI (MCMI) Foundation Chartered Manager (fCMgr)

Who is it for?

Area manager, Department manager, General manager, Operations manager, Regional manager, Specialist managers.

Responsibilities

  • Develop and deliver operational plans
  • Data analysis
  • Stakeholder Management
  • Resource Management
  • Managing change
  • Talent management
  • Delivering sustainable solutions

Funding

This apprenticeship standard has been allocated a maximum funding cap of £9,000.

Key Documents & Guidance

The qualification specification, standard and assessment plan for this apprenticeship was updated as of 25th September 2024. The current version (1.4) is Operations Manager, while the previous version (1.2) was Operations or Departmental Manager. Documentation for both can be found below - however, please ensure you are referring to the relevant document for your apprenticeship.

Operations Manager: (Current - v1.4)

Standard and Assessment Plan V1.4
Apprenticeship Information (Qualification Specification) V1.4

Operations or Departmental Manager : (Previous version - v1.2)

Standard and Assessment Plan V1.2
Apprenticeship Information (Qualification Specification) V1.2

How it works

The Operations Manager Apprenticeship is an exciting work-based route towards developing key skills in Operational Management. It includes work-based learning, which means that the apprentice is in paid employment for the duration of their apprenticeship and receives on the job training.

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Backed by our Royal Charter

We are the only professional body able to award Chartered Manager Status. On completion of your apprenticeship, you will be eligible to apply for for Chartered Manager (CMgr MCMI) or Chartered Fellow (CMgr FCMI) status

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CMI Support

A support package can be offered alongside apprenticeships giving unlimited access to online resources mapped to the apprenticeship journey, as well as in person support for the apprentices, access to the CMI community and mentoring during their apprenticeship

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Professional Development

The apprenticeship delivers a professional pathway and the ongoing development of knowledge, skills and behaviours required by employers

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Supported Digital Delivery

Digital support is available, with content and practical resources mapped to the apprenticeship standard

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Common Questions

To be able to deliver an apprenticeship a provider must be registered on the apprenticeship provider and assessment register (APAR).

All apprenticeships are required to have an end-point assessment that is carried out by an independent body. Apprentices must pass the end-point assessment in order to achieve their apprenticeship and receive their certificate.

The end point assessment for the Operational Manager involves two assessment  methods: Professional discussion underpinned by a portfolio of evidence and a Written project report with presentation and questions.

The Institute for Apprenticeships and Technical Education (IfATE) regulates the quality of apprenticeships. The IfATE’s role is also to advise on setting funding caps, and approve apprenticeship standards and assessment plans.

Yes – apprentices that successfully complete all parts of the Apprenticeship will receive a full apprenticeship certificate. This will be in addition to any qualifications that are taken as part of the apprenticeship.

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Management apprentices are changing the face of management and leadership across the UK. Creating conscious, confident leaders ready to take on any professional challenge. Meet our management apprentices and see what they had to say.

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The advantages of doing an apprenticeship while you are on the job is that you can apply everything you are learning and put it into practice straight away.

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Looking to start your journey or need a little more information? Find a centre, or get in touch with the team about Partnering with CMI today.

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