Advice
Looking for advice and guidance? Whether you are looking for topical tips or information, you can find the latest advice and guidance from the CMI team here.
The real change makers: how middle managers can transform culture
“Circles of influence”: Why middle managers play a crucial role in driving change
Hacking in a hybrid world: how to minimise your cyber risks
“Managing risk is not an absolute – it’s a moving target”: here’s how to protect your organisation against cyber risk
How to fight fires with critical command decision making
Assistant chief fire officer Richard Stanton CMgr shares how decision making under intense pressure can in fact be taught
What is ‘purpose’? Six steps to lead your organisation to higher ground
Alison Taylor’s new book will give you a fresh perspective on purpose – and how to get the best from your team
Providing security: how to give insecure workers a firmer foundation
Managers may feel they lack the resources, power and support to help support insecure workers. Here are seven practical tips
Six steps to help your clients boost customer satisfaction
In 2024, organisations must prioritise customer satisfaction. Here’s how to help your clients keep their customers happy
Ethical dilemmas: How do I distinguish right from wrong – and act accordingly? Advice from the experts
All managers and leaders will face ethical dilemmas in their work. Here, three managers share their top tips
How to build a business that’s smarter than you: lessons from five transformative leaders
Truly great leaders don’t try to do it all alone. Here’s how five leaders transformed their organisations…
“You can never tell what’s around the corner”: Here’s how to nail succession planning
Recruiting a successor is no easy task — who should take over, and when? Here’s how to navigate this process successfully…
The seven behaviours you need to succeed as a management consultant in 2024
ChMC of the Year David Orr, and Highly Commended Georgina Letts, share their tips for consulting success in the year ahead
Secure leadership for an insecure economy
More than six million people in the UK workforce are in insecure jobs, and this creates a whole set of management challenges
How to help clients become more customer-centric
Customer-centric businesses grow up to nine times faster than other organisations. Here’s what customer-centricity means for