Diversity and Inclusion

Marathon managers are committed to inclusivity

With everything else that is happening in the workplace today, it has never been more important to prioritise equality, diversity and inclusion.

Management Transformed: Managing in a Marathon Crisis is a CMI research project exploring the extraordinary challenges and new ways of working that emerged in 2020.

Our Key Findings

In August 2020, CMI polled nearly 2,300 senior leaders, managers and employees to understand their experience of managing during the pandemic.

The headlines from our findings around equality, diversity and inclusion (EDI) were:

  • Although staff from diverse ethnic groups were more likely to think that workplace culture had improved since March 2020 than UK employees as a whole there are still EDI challenges.
  • Black employees prioritise workplace diversity much more than all UK employees (39% vs. 7%). More worryingly. Black employees are more likely than any other ethnic group to feel their manager didn’t trust them to undertake their job role.
  • Flexibility is key for women with children looking to the future: these women are also more likely than their male peers to miss the quiet of the office. Women with children have less contact with their managers, than men with children.
  • Gen Z (the latest cohort to join the workforce) have similar workplace concerns as other generations, but they are more likely to miss the change to the daily routine when home working. Understandably their major priority now is around job security.

You can find more detail on these findings below.

Management Transformed Report

The research underpinning this study was conducted when management was on ‘high alert’, and managers’ capabilities were under unprecedented pressure and scrutiny. That makes this snapshot particularly powerful.

For each theme, the report sets out the practical steps that aspiring managers, middle managers and senior leaders should take, to learn from the experience of this marathon crisis.

Because after all, we know the future success of UK businesses will depend on how managers and leaders step up to the next set of challenges.

Read the report to see what you can learn today.

View Report Online Download Report

Our Detailed Findings

Here we unpack some of the report’s key data insights and the experience of practicing managers.

Workplace Culture

Our research shows that staff from diverse ethnic groups were more likely to think that workplace culture and workplace inclusivity had improved since Covid-19 than UK employees as a whole. 48% thought that workplace culture had got better, compared to 34% of all UK employees; and, 46% thought inclusivity had got better, compared to 29% of all UK employees.

However, only 10% of all UK employees ranked the diversity of their organisation’s workforce as a critical workplace priority before the pandemic, compared with 39% of Black employees; and this dropped to 7% and 35% respectively as we emerged from the first lockdown.

Take a look at CMI Race’s recent publication: Moving the Dial on Race, a Guide to Workplace Inclusion, for the practical steps that every manager should take to improve equality in their workplace.

Flexible working for Mothers

Although flexible working is now universally important, it is particularly important for women with children. Of those working virtually, 69% of women with children wanted to work at least one day from home when the pandemic ends, compared to 56% of men with children.

CMI Women is a network of individuals committed to great gender equality and inclusion in the workplace. Take a look at it’s webpage to see how you can get involved, and look out for upcoming CMI Women Events

Priorities for Gen Z

What drives the next generation? Generation (Gen) Z, along with Millennials, are often considered to be more concerned with values and ethics than other generations. However, our findings have revealed that the prevalent narrative around purpose has been overtaken in the current crisis by real concerns around job security and support.

If you’re an aspiring manager looking to get a headstart on your career, have you considered joining CMI’s Future Leader network? Take a look for content, events and networking opportunities tailored for your stage of career.

Resources for Diversity and Inclusion

We have collated a number of resources to help you put into action the practical findings from Management Transformed around Diversity and Inclusion. You can find these below.

CMI Members have access to a wealth of CPD tools and resources, which equips you to deal with any professional challenge. Check out our different membership options, and find the one which suits your needs.

Join the Community


Latest Resources

19 entries found
Topic: Productivity

How older managers can stay relevant in a changed workplace

Does the modern workplace accentuate gaps between generations? How can we bridge the gap?

Read article
Topic: Equality and Diversity

Making Hybrid Working Inclusive

While some workers are benefitting from a shift to hybrid, others are facing new challenges.

Read article
Topic: Crisis Management

Better Managers Roadmap

The Better Managers Roadmap will help you navigate through for a successful return to the workplace with resources, top tips.

Read article
Topic: Personal Development

Me, Myself, and My Mentor: A how-to guide for beginners

Mentors. Sponsors. Coaches. How can they help your career? How do you get started? Where do you find the right person?

Read article
Topic: Mental Health and Wellbeing

How to create psychologically safe workplaces for colleagues from diverse ethnic groups

The input of people from diverse ethnic groups is critical for establishing an inclusive work environment

Read article
Topic: Equality and Diversity

How to create a truly inclusive organisation

Inclusion has never been more important for organisations: here’s how to embrace it for the long term

Read article
Topic: Equality and Diversity

Five ways to create an anti-racist workplace

Rarely has the focus on racism in society and the workplace been greater. CMI and MHFA go through their new guidance

Read article
Topic: Mental Health and Wellbeing

“I can’t do this anymore” – What happens when we burn out?

Classified as an ‘occupational phenomenon’ by the World Health Organization, what actually happens when we burn out?

Read article
1y+